DHL Express, an international express service provider, predicts strong growth for the B2B e-commerce market in the coming years, which by 2025, 80 percent of all B2B sales interactions between suppliers and professional buyers will take place in digital channels, according to a report released by the company recently.
In 2019, before the pandemic, global sales on B2B e-commerce sites and marketplaces had already increased by 18.2 percent to reach $12.2 trillion, outpacing the market size of the B2C sector. Through Covid-19 and the resulting acceleration of digitalization, this global B2B E commerce volume is estimated to reach $20.9 trillion by 2027, according to the company.
The report said, besides general trends such as globalization and digitalization, a new technology-oriented generation of millennial is starting to make its mark. Already, millennial account for 73 percent of all professional B2B purchasing decisions.
As digital natives, their experiences in the B2C-sector translate to high expectations when making B2B transactions, pushing companies to invest in digital solutions, such as selling platforms, while offering great growth potential.
In 2020 DHL Express delivered 484 million shipments in total for its customers (B2C and B2B) around the globe, around 9 percent more per day than in 2019.
DHL Express recently announced the purchase of eight more Boeing B777 wide body freighters and a partnership with Smartlynx Malta to add two Airbus A321 to its fleet.
Merchants promote goods to visitors at the cross-border e-commerce experience center of Lianyungang Free Trade Zone in Lianyungang, East China’s Jiangsu Province, in August 2020. Photo: IC
